Assembly & Care
Warranty Beginning from the purchase date, your Kuka product is covered for normal
household use:
For five (5) years for the internal and/or external structural frame.
For two (2)years for cushioning material, mattresses, manual or electric mechanisms, suspension systems, wood trim and finishing and fabrics. After the first year, this warranty covers only parts and materials and not the labor required for repairs.
For two (2) years for leather against splitting and/or tearing. After the first year,
this warranty covers only parts and materials and not the labor required for repairs.
Claims and requests for service must be made promptly and within thirty (30) days after the defect could have been discovered thru reasonable diligence by the purchaser or fourteen (14) days after purchase for visible defects noted upon delivery.
This warranty excludes any claims for natural markings, wrinkling, variations in grain or coloration and other natural characteristics of genuine leather; cracking/peeling of leather; results of abuse, mistreatment , misuse, negligence or acts of God; damage caused by cuts, animals, burns, etc.; damage caused by cleaning or treatment with any type of chemical or cleaning product; any type of
non-residential use (such as commercial, rental, institutional, hospitality, contract, etc.); any damage or discoloration caused by exposure to direct sunlight or bright lights, heat or similar conditions; damage caused contact with ink, paint, corrosive or chemical materials or products or human/animal bodily fluids; damage incurred during transport, handling, assembly or installation; products sold “as is” or previously used as floor samples; and products that have been previously repaired or serviced.